UPS courier booking, deliveries, pallet and parcel services

UPS provides multiple types of courier and logistics services worldwide. In most countries and locations, UPS performs logistics services through their own fleet, acting both as courier and carrier. It is however possible that for certain types of services or locations UPS will act based on partnerships with other logistics companies either as a courier or a carrier.

When booking services via Eurosender, we find the correct match for whichever route and service you require so you don’t have to combine multiple couriers and carriers by yourself.

Depending on your location, UPS offers Air, Ocean, Ground or multimodal freight shipping services. In the UK, you can ship a pallet or container internationally via UPS sea or air freight services. You can ask for a quote to know how much it costs to ship a pallet with UPS on their official website. The price depends on the service, weight and route. You can also purchase optional services such as customs brokerage or day-specific option.

When looking for the best freight shipping rates for your business, don’t forget to simulate the price with the Eurosender booking tool. Through our platform, you can easily check how much it costs to ship a pallet with the vetted couriers or book a van to move your load within Europe.

UPS customs clearance service helps businesses and individuals with the import and export of parcels and freight shipments. An UPS customs broker handles the documentation, possible complexities, and calculates the customs duties and taxes. At an additional fee, the UPS customs broker will help you transport goods that require special treatment.

Every shipment crossing international borders is scanned and x-raid. When shipping with UPS overseas or between different trade zones, each package, parcel or load will be properly scanned and x-rayed to make sure no illegal or prohibited items are being transported.

With UPS you can’t ship ammunition, money, alcohol, dangerous goods, live animals, plants, gold and other precious metals, tobacco and electronic cigarettes. To help you out, we have put together a list of restricted and prohibited items for shipping by most courier companies, such as UPS. However, before booking the delivery service, we always recommend checking the country’s official law regarding what items can be transported and imported/exported.

UPS sometimes offers discounts on domestic shipping rates and international shipping for small businesses. To check if there are is a discount for your company, please contact the company directly.

If the package shipped with UPS was lost or damaged, you can start a claim process and receive compensation. UPS reimbursement depends on the type of package and your location. If the value of your goods exceeds the maximum standard amount, you can use the Declared Value for Carriage to declare a higher value for your shipment up to the maximum allowed in your country or territory. In the US and some other countries, you can also purchase insurance for in-transit goods though UPS partners.

UPS allows businesses to ship alcohol to their customers or other companies. To organise the delivery of spirits, wine or other alcoholic beverages you should contact UPS directly. Always check the list of rules and regulations for the pick-up and delivery countries as they vary.

If you missed the delivery attempt because there was nobody present at the delivery address, UPS will often contact you via phone or e-mail to arrange another delivery attempt. It is not possible for the driver to attempt a second delivery on the same day, but this service can be arranged for the following working days directly with the courier. In areas where you have a UPS Access Point available, you may also opt for the driver to deliver your shipment at the pick-up store so you can have greater flexibility of hours to collect it.